You always have the right to change your mind within 14 days after the delivery of your order. If your new products don´t comply with your demands or expectations you can always return the item within 14 days after the delivery of your order. One condition is that the items haven´t been used or modified! We will consult you to ask you if you would like your money back or that you want to swap the item for another article. The costs of the return shipping has to be paid by you. 

  • if you choose to get your money back we will refund you within 5 business days. For non domestic orders this can take a little longer due too the banking system.
  • If you choose to swap your item we will sent you your new article as soon as your returned item is received in our office. 
12 months guarantee on manufacturing faults

Of course we offer you a decent guarantee. All our products come with a standard guarantee of 12 months. You can expect from us that all our articles are decent. You will have guarantee if something breaks unexpected due too a faulty product. The guarantee is not valid for wear and tear due too normal usage.

How to return: roadmap

You would like to swap or return your product. Your product doesn´t function as it is supposed to or does not meet your expectations. Off course we provide you with the opportunity to return your item(s). But how to do that? At our store it is very simple and personal. Together we will find for the best solution for your problem. We don’t use automatic systems, but just personal contact with a employee who will provide a solution to your problem.